Don’t Give It Away People will call you on their mobile device and explain what happened to their car and what their dents look like and want you to give them a quote over the phone. It’s not possible people!
Anticipate and Eliminate Objections Because PDR Technology is really not a necessity for some car owners, you will need to eliminate as many objections as you possibly can. Let’s face it, not everyone finds it important to drive a car
Honesty Your honesty is paramount when dealing with potential customer’s. If you feel that you can’t manage the job then tell them that. Not all dents are something that Paintless Dent Repair technology can manage. If this is one of
One of the biggest mistakes that PDR Technicians make is to appear overly confident or, God forbid, arrogant. While it’s true that you are in an industry that is relatively new and growing, don’t assume that your client knows absolutely
Probably one of the first things you will need to learn is how to deal with rejection. Rejection is a tough one, your first reaction is to get defensive, steer clear of this one. You can destroy your business with
The majority of students that we train are men; as such, men generally don’t concern themselves with sales techniques or communication skills. This is a very hands-on industry and as such, if you were working for someone else, you wouldn’t
You can choose to allow self-doubt to creep into your mind or you can choose not to. There are habits that you can develop that will channel your self-doubt into something productive. Many studies have been done on this subject,
There’s a trade saying that “There is no car that doesn’t have any dents to one degree or another.” Perhaps it could be argued that new cars don’t have any, but I can assure you, as soon as they drive
Yet another well known annoyance is when your car looks hot but your headlights are looking yellow. It’s almost as if someone sat on the inside smoking cigarettes. It’s that exact shade of yellow, the dingy, dirty horrible yellow. Even
I’ve said this before and I’ll say it again, selling your services is perhaps the most difficult part of being a PDR Technician. Not because Pantless Dent Repair is difficult to sell, but because men who work with their hands,
